Terms & Conditions

All users of our website agree that their access to and use of it are subject to the terms and conditions set forth in this legal notice and to all applicable laws, and that any such access or use is undertaken at the user's own risk. These terms and conditions may be changed at any time without prior notice to you and you are strongly advised to check the current terms and conditions each time you order from us.

This website is operated by GLI Engineering trading as Good Luck Iron, and these terms and conditions apply to this website only.

INFORMATION ON OUR WEBSITE

The information and data displayed on our website is to the best of our knowledge accurate at the time of publication. However Good Luck Iron provides no guarantees, warranties, or assurances of any kind that the site is error free and reserves the right to make modifications at any time without prior notification. 

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions and prices of the products appearing on our website are correct at the time when the relevant information was entered into the system. Although we aim to keep our website as up to date as possible, the information may not always reflect the product information exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted by us.

COPYRIGHT & INTELLECTUAL PROPERTY

The copyright in this website belongs to Good Luck Iron and will at all times remain with us. You may access this website for your own non-commercial use only. You may not copy, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any of the content on this website.

You may not delete or alter in any way any copyright, trade mark, intellectual property or other legal notices from any part of this website.

SECURITY & PRIVACY

At Good Luck Iron, we take care to protect your privacy and secure your information. Please see our Privacy Policy section for details.

YOUR CONDUCT

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must use the website for lawful purposes only. 

OUR CONTRACT

When you place an order to purchase a product, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us and complete when we send email confirmation to you that we've received your order and the order has been accepted. Any products on the same order which we have not confirmed in the dispatch email do not form part of that contract.

RETURNS

Please review our returns policy, which applies to products purchased online. Please note that the returns policy does not affect your statutory right to cancel contracts for the purchase of goods made online in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 referred to below.

If the cost of the product has changed between the time of the return and the time of the refund, goodluckiron.com will refund the amount you paid for the product.

DELIVERIES

Please see our separate Delivery Information section

COOLING-OFF PERIOD

By law, customers in the European Union also have the right to withdraw from the purchase of an item purchased online within fourteen working days of the day after the day on which the item is delivered.

To cancel your purchase within the fourteen period, please visit our returns policy page for instructions. Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is faulty.

CUSTOMS

When ordering goods online for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from goodluckiron.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.